Privacy Policy

Privacy Policy for Hera Rose

Effective Date: [01/01/2024]

Hera Rose (“we,” “us,” or “our”) values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or engage with us through various channels. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect 

We collect several types of information from and about users, including:

• Personal Identification Information: Name, email address, phone number, shipping address, billing information, and payment details when you make a purchase.
• Non-Personal Information: Browser type, IP address, and other information related to your interaction with our website.

2. How We Use Your Information

We use the information we collect to:

• Process your orders and provide customer support.
• Send updates regarding your orders or respond to inquiries.
• Improve our products, website, and services.
• Communicate with you about promotions, offers, and new products (with your consent).
• Detect and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share information with third-party service providers who help us operate our website or conduct business activities (e.g., payment processors, shipping companies).
• Legal Compliance: If required by law, we may disclose your information to comply with legal processes or to protect our rights.

4. Data Security 

We implement a variety of security measures to ensure the safety of your personal information. However, no method of transmission over the internet is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Data Rights

You have the following rights regarding your personal data:

• Access and Correction: You can request access to your personal information or correct inaccuracies.
• Deletion: You may request the deletion of your personal data, subject to legal requirements.
• Opt-Out of Marketing Communications: You can opt out of promotional emails by following the unsubscribe instructions.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Email: [Contact@herarose.org]
• Phone: [631-613-8037]